Touchstone Spend Management sponsors Ivalua NOW 2022
We are delighted to announce our partnership with Ivalua NOW, Ivalua’s annual event dedicated to procurement and supply chain professionals. The event takes place on Tuesday 5th and Wednesday 6th April both in person at the Quai Branly Museum in Paris, and online. The two days will see over 800 attendees listening to insightful content and innovations previews […]
Coronavirus – Covid-19 Touchstone Spend Management Statement
Coronavirus – Covid-19: A Touchstone Spend Management Statement Update: 13th July 2020 In light of recent Government advice relating to the Coronavirus situation in the UK, we have published additional information relating to our Helpdesk & Service delivery team. The Helpdesk and Service delivery team has, for many years, been able to work seamlessly & […]
Building a Helpdesk that Actually Helps
I’ve spent over 20 years at the sharp end of providing customer support services and over that time have seen many changes in the way organisations engage with customers; from the increase in the breadth of the services offered to the technology that has transformed Helpdesk services, but most importantly, the shift in the Customer’s […]
The Touchstone Spend Management Governance Model
“Companies must respond effectively moment to moment as they receive insights with each news cycle. They must also be prepared to act swiftly and aggressively to counter each disruption and protect their most valuable assets, while anticipating the next turns and moves ahead.”[1] It is likely that there have been sudden changes required in your […]
Mitigate Supply Chain Risk and Secure Competitive Advantage
In these uncertain times, it is important that organisations are confident in their cash flow forecasts, identifying cash savings, assessing the supply chain, as well as confirming that everything is being done to maximise the use of their internal resources. Touchstone Spend Management has developed a Directors and Managers Business Intelligence reporting tool which provides […]
Pension & Financial Services Provider transforms SRM & CLM Processes
Touchstone Spend Management have been selected by a leading Pension and Financial Services provider to deploy a Supplier and Contract Management solution to the organisation. The organisation had previously been using an extremely complex spreadsheet to maintain the information of their 450 suppliers, but concluded this approach was no longer sustainable and could not support […]
Why People need to ‘Know before they go’
“Why people need to “know before they go” Today people can – and do – prepare for every aspect of any experience, big or small. Whether they’re taking a vacation across the globe or dining at a neighbourhood café, people have a low tolerance for surprises[1]. Collaborative approach The implementation of business solutions requires a […]
Welcome to the team Emma!
We are very pleased to confirm that Emma Childs has joined Touchstone Spend Management as a Senior Consultant. Peter Layzell (Head of Touchstone Spend Management) said “I’m delighted that Emma Childs has joined the Touchstone Spend Management team as a Senior Consultant. Welcome Emma, you are a fantastic addition to an already outstanding team! Emma […]
The Knowledge of London and Proactis Advanced Reporting
The Knowledge of London As taxis can be hailed in the street and asked to go anywhere, taxi drivers must have a thorough knowledge of London. This is why taxi drivers have to learn and pass the world-famous Knowledge ….cab drivers know the quickest routes through London’s complicated road network. There are thousands of streets […]
Spend Management Project Team: Who do we need?
A subject matter expert (SME) is a highly knowledgeable individual who performs specialized functions in given organizational processes…. Modern management practices rely heavily on the services of SMEs in research and development processes as well as in routine organizational operations to achieve greater productivity and efficiency.[1] Who should be on the project team? At the […]