THE ART OF THE POSSIBLE

Everything procurement can become. One connected journey.

From strategy to day-to-day performance, we help organisations assess, design, implement and continuously improve procurement so it delivers clarity, adoption and measurable value.

Start with the outcome, not the technology.

We focus on outcomes that matter to your business, then build the right capability, processes and technology to achieve them.

Clarity

Clear strategy and visibility across people, processes and spend.

Adoption

Solutions your people use and ways of working that stick.

Value

Measurable impact that grows with your business.

Explore the art of the possible.

Consult

Define what good looks like.

We uncover opportunities, align stakeholders and design a future state that is practical, prioritised and ready to deliver.

See all Consult capabilities and detail

Our consulting services include procurement maturity assessments, process reviews, requirements definition, stakeholder workshops, solution design and practical transformation roadmaps. We remain vendor-agnostic during discovery so recommendations reflect how your organisation actually works.

Implement

Turn the plan into a working solution.

We configure, build and integrate your solution, prepare your procurement and finance teams, and go live with confidence.

See all Implement capabilities and detail

TSM delivers Ivalua configuration, Source-to-Contract and Procure-to-Pay implementation, integration design and development, data migration, testing, deployment, training and change management. Our phased approach keeps scope clear and customisation purposeful.

Support

Keep improving after go-live.

We stabilise, support and continuously improve so your procurement capability keeps delivering value.

See all Support capabilities and detail

Our support services cover hypercare, issue resolution, system administration, release support, user training, adoption, health monitoring and continuous optimisation. We work as an extension of your team to protect performance and identify the next practical improvement.

Connected across the complete Source-to-Pay lifecycle.

Supplier Management

Sourcing

Contract Management

Purchasing

Accounts Payable

Spend Analytics

Integration

Years implementing Ivalua

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Years of procurement experience

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Projects in the UK and Europe

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Ivalua certifications

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Procurement transformation questions, answered.

What is procurement transformation consultancy?

Procurement transformation consultancy is not simply choosing new technology. It is the work of understanding how your organisation buys today, where value is being lost and what needs to change across people, processes, data and systems. TSM begins with health checks, maturity assessments, stakeholder workshops and requirements discovery before recommending a solution. That means the roadmap is based on how your organisation actually operates, not on a generic best-practice template. With more than 20 years of procurement experience, we can also help teams distinguish between what is essential, what is genuinely valuable and what may add cost or complexity without improving the outcome.

How do you approach an Ivalua implementation?

We start by agreeing what success looks like and defining a realistic scope. From there, we design, configure, integrate, test and deploy Ivalua in controlled phases, with change and adoption considered from the beginning rather than added at the end. TSM has delivered more than 30 projects across the UK and Europe, and our team holds more than 40 Ivalua certifications. That experience helps us recognise common risks early, challenge unnecessary customisation and make informed decisions when there is more than one possible route. The objective is not simply to launch the platform. It is to deliver a solution your procurement team can confidently use, support and continue improving.

Can Ivalua integrate with our existing ERP and finance systems?

Yes. Integration is a normal part of a Source-to-Pay transformation, and it is rarely a case of starting from scratch. TSM has connected Ivalua with ERP and finance environments including Microsoft Dynamics 365 Business Central, Oracle, NetSuite, SAP HANA, SAP Business One, Sage 200, Coda, Infor SunSystems, Workday, SmartSuite and Unit4. Because we have worked across different organisations, industries and system landscapes, we can help determine what data needs to move, in which direction, how frequently and with what validation. The right integration design simplifies processes and protects data quality without creating unnecessary technical complexity.

What other third-party systems can be connected to Ivalua?

Ivalua can sit at the centre of a much broader procurement and supplier ecosystem. TSM has delivered integrations involving Amazon, Companies House, Creditsafe, Dun & Bradstreet, Sedex, Forestreet, IntegrityNext, Moody’s, OANDA, Okta, Microsoft Teams, Slack, Soldo, Constructionline and other specialist services. These connections can support supplier verification, due diligence, financial and ESG data, identity management, collaboration, purchasing and risk monitoring. We begin with the business outcome rather than the connector itself: what decision should the data improve, which manual step should disappear and who needs the information? That keeps the integration purposeful and makes it easier to measure the value it delivers.

Do we need to replace every procurement system at once?

No. In many cases, replacing everything at once would create unnecessary risk. We assess the existing technology landscape, identify what is working, where information is duplicated and which gaps are affecting users or business outcomes. A phased approach can consolidate the most important processes first while preserving systems that still serve a clear purpose. TSM works across consulting, implementation and long-term support, so we can help design a practical sequence rather than forcing every requirement into the first release. This creates a more controlled transformation, gives teams time to adopt new ways of working and provides evidence for each subsequent investment decision.

What does system hypercare include after go-live?

Go-live is the start of a new operating reality, not the end of the project. Hypercare provides focused monitoring and rapid response support while users, processes, integrations and data flows become business as usual. TSM helps investigate issues, prioritise fixes, support users, monitor integrations and distinguish genuine system problems from training, process or data questions. Because our support specialists understand Ivalua configuration as well as procurement operations, they can look beyond the immediate ticket and identify the underlying cause. The result is a more stable transition and a clearer path from intensive post-launch support into an effective long-term application support model.

How do you drive adoption and continuous improvement?

Adoption improves when the solution reflects real work and users understand how it helps them. We involve stakeholders during discovery, design processes with usability in mind and support teams with practical training before and after launch. Once the platform is live, we combine user feedback, support trends, system insight and changing business priorities to identify the next improvement. That may involve refining a workflow, automating a manual control, improving reporting, adding an integration or enabling more capability within Ivalua. Continuous improvement is therefore not a list of disconnected enhancements. It is a prioritised programme that keeps the platform aligned with the organisation and protects the value of the original investment.

Not sure where to start?

We listen first, then suggest the practical next step.